Information we collect
We may ask you to provide us with personally identifiable information about yourself at various times and at various places on the Website, such as when you contact us, book an appointment, purchase products, services, or contact one of our representatives through the Website. You are asked to provide information such as your e-mail address, physical address, name, phone number and credit card information, as well as information on your family members. Optional information such as demographic information or information regarding your interests or hobbies may also be requested. In addition, as part of our current and planned services, we may, at any time, include features to this Website that require you to register or otherwise provide personally identifiable information, including credit card information.
Our servers may also automatically collect information about your computer when you visit the Website, including, without limitation, the type of browser software you use, the operating system you are running, the website that referred you, and your Internet Protocol (“IP”) address. Your IP address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your employer or your educational institution. We may also collect Website usage information that describes how our visitors use and navigate this Website, and it includes the number and frequency of visitors to each web page and the length of their stays.
How We Use the Information We Collect
We use personally identifying information you supply through the Website to provide you with the service or product you have requested. We may also use the information to communicate with you about new features, products or services, and/or to improve the services that we offer by tailoring them to your needs. In the unlikely event that you decide you no longer want to receive e-mail communications from us, you may contact our Legal Department as described below.
Unless otherwise specified on the Website, we may sell or share personally identifying information with our affiliates and with carefully selected companies who we think can offer you services and products of interest to you.
We also allow access to our database by third parties that provide us with services, such as technical maintenance or chat forums, but only for the purpose of and to the extent necessary to provide those services. If you choose to purchase items through features on the Website, we may forward your information to third parties for services such as credit card processing and order fulfillment. There are also times when you provide information about yourself to us in areas of the Website that may be managed or participated in by third parties. In such cases, the information may be used by us and by such third party(ies), each pursuant to its own policies. We may also provide your information to certain advertisers, and these companies may send ads to you that meet your needs or match your interests, including ads from us.
While we will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties.
We may also provide access to our database in order to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal process. In addition, we reserve the right to use the information we collect about your computer, which may at times be able to identify you, for any lawful business purpose, including without limitation to help diagnose problems with our servers, to gather broad demographic information, and to otherwise administer our Website.
While your personally identifying information is protected as outlined above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and strategic business partners. We may share your data with our franchise owners and area directors, our shareholders, creditors, board of directors, employees, agents and representatives working on our behalf, our legal, financial and other professional advisors, third party market research companies, advertising and marketing agencies and consultants, website development companies, direct mail companies and other companies with whom we do business. However, we will not share or authorize the sharing of your credit card information to any third party unless required to process your purchase on our Website.
In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, our parent or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, the information from and/or about our Website users may be among the transferred assets.
“Get in Shape” takes reasonable steps to protect information transmitted to us through the Sites. However, electronic communications may not be secure, and there is a risk that information transmitted to us may be accessed by unauthorized third parties. “Get in Shape” does not represent, warrant or guarantee that information sent to us will be protected against unauthorized access, loss, misuse or alteration.
If you have any concerns or questions about any aspect of this policy, please feel free to contact us on firstname.lastname@example.org